Shipping Policy

Shipping Policy — HavenBarley Mart LLC

At HavenBarley Mart LLC, we are committed to delivering your orders in a reliable, transparent, and timely manner. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Shipping Coverage

We currently ship primarily within the United States. Orders are fulfilled through our network of warehouses located in different states across the USA to ensure faster and more efficient delivery.

2. Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays are processed on the next business day.

3. Shipping Time

Once your order has been processed and dispatched, the estimated delivery time is 2–3 business days. Delivery times may vary slightly depending on your location and courier service availability.

4. Shipping Method & Fulfillment

Orders are shipped from our partner warehouses located across multiple states in the United States. This allows us to reduce delivery times and improve fulfillment efficiency.

Please note that HavenBarley Mart LLC is a Pakistan-based company, and we work with trusted logistics partners and warehouse providers in the USA to handle storage and shipping operations.

5. Shipping Costs

We offer simple and transparent shipping rates across the United States:

  • $20 flat shipping fee on all orders below $500
  • Free shipping on all orders above $500

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor the progress of your delivery in real time.

7. Delivery Delays

While we strive to meet the estimated delivery timelines, delays may occur due to factors beyond our control, such as:

  • Weather conditions
  • Courier service disruptions
  • Incorrect shipping information provided by the customer
  • High seasonal demand

In such cases, we will do our best to keep you informed and assist you accordingly.

8. Incorrect Address

Customers are responsible for providing accurate shipping details. If an incorrect or incomplete address is provided, it may result in delays or failed delivery. Please contact us immediately if you notice any errors after placing your order.

9. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within a reasonable time. We will coordinate with the courier service to investigate the issue and provide a suitable resolution where applicable.

10. Contact Us

If you have any questions regarding shipping, feel free to contact us:

Business Name: HavenBarley Mart LLC

Phone: +92 321 2256794

Email: info@havenbarleymart.com

Address: 1st Floor, House Number 402, Block 13, FB Area, Gulberg 75950, Karachi