Shipping Policy
Shipping Policy — HavenBarley Mart LLC
At HavenBarley Mart LLC, we are committed to delivering your orders in a reliable, transparent, and timely manner. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Shipping Coverage
We currently ship primarily within the United States. Orders are fulfilled through our network of warehouses located in different states across the USA to ensure faster and more efficient delivery.
2. Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays are processed on the next business day.
3. Shipping Time
Once your order has been processed and dispatched, the estimated delivery time is 2–3 business days. Delivery times may vary slightly depending on your location and courier service availability.
4. Shipping Method & Fulfillment
Orders are shipped from our partner warehouses located across multiple states in the United States. This allows us to reduce delivery times and improve fulfillment efficiency.
Please note that HavenBarley Mart LLC is a Pakistan-based company, and we work with trusted logistics partners and warehouse providers in the USA to handle storage and shipping operations.
5. Shipping Costs
We offer simple and transparent shipping rates across the United States:
- $20 flat shipping fee on all orders below $500
- Free shipping on all orders above $500
Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor the progress of your delivery in real time.
7. Delivery Delays
While we strive to meet the estimated delivery timelines, delays may occur due to factors beyond our control, such as:
- Weather conditions
- Courier service disruptions
- Incorrect shipping information provided by the customer
- High seasonal demand
In such cases, we will do our best to keep you informed and assist you accordingly.
8. Incorrect Address
Customers are responsible for providing accurate shipping details. If an incorrect or incomplete address is provided, it may result in delays or failed delivery. Please contact us immediately if you notice any errors after placing your order.
9. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within a reasonable time. We will coordinate with the courier service to investigate the issue and provide a suitable resolution where applicable.
10. Contact Us
If you have any questions regarding shipping, feel free to contact us:
Business Name: HavenBarley Mart LLC
Phone: +92 321 2256794
Email: info@havenbarleymart.com
Address: 1st Floor, House Number 402, Block 13, FB Area, Gulberg 75950, Karachi